How long will my painting take to arrive?
Most orders arrive in about 2–3 weeks. Every piece is hand-painted after you order, then shipped with tracking.
Will I see my painting before it ships?
Yes. Once your painting is finished, we email you a photo of it before it's packed and shipped.
Is shipping really free?
Yes, shipping is free worldwide on every order. Orders outside Australia may attract import duties or taxes set by your country, which aren't included in our prices.
Is the artwork printed?
No. Every painting is hand-painted in acrylic on canvas. Because each one is made by hand, yours will have small differences in colour, brushwork and texture from the photos.
Who paints the artwork?
We're an Australian-owned business. Our designs are chosen and developed in Australia, then hand-painted to order by the skilled artists at our partner studio.
What sizes do you offer?
Most designs come in 12 sizes, from 40 × 60 cm (16 × 24 in) up to 200 × 300 cm (79 × 118 in). Each product page has a size guide in both centimetres and inches. Need another size? Just ask.
Can you paint my own photo?
Yes. Send us a favourite photo, like a trip, a special place or a view you love, and we'll email you a free painted preview within 48 hours, before you order. Paint Your Memory
Can you help me choose a painting for my room?
Yes. Send us a photo of your space, your colours and the style you like, and we'll suggest artwork, sizes and placement. Personalised art styling
Can I return my painting?
Because each painting is made to order, including custom memory paintings, we can't accept change-of-mind returns. If your painting arrives damaged or faulty, contact us within 7 days of delivery and we'll put it right. Refund policy
How do I care for my painting?
Keep it out of direct sunlight and away from damp, and dust it gently with a soft dry cloth.
How do I contact you?
Use our Contact page or the chat button on any page.